Last Updated: November 9, 2025
At Roshienterprises, we take immense pride in delivering high-quality, precisely crafted products to our customers.
Every item undergoes strict quality checks during and after the manufacturing or customization process to ensure it meets our high standards.
1. Quality Assurance
We believe in creating products that reflect excellence and reliability.
Before any product is dispatched, it is carefully inspected for:
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Material quality and finishing
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Design accuracy and printing precision (in case of customized items)
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Packaging safety and presentation
Our team ensures that each order is thoroughly verified before shipping, minimizing any chances of defects or errors.
2. No Return or Exchange Policy
As our products are often customized, made-to-order, or carefully quality-checked, we do not accept returns or exchanges once an order has been processed or delivered.
Please review your order details carefully before confirming your purchase.
3. Order Cancellations
Order cancellations may only be accepted within 12 hours of placing the order, provided the production or packaging process has not yet begun.
Once manufacturing or customization has started, cancellations are not possible.
4. Damaged or Incorrect Orders
While we take every precaution to ensure safe delivery, if your order is damaged during transit or if you receive an incorrect item, please contact us within 24 hours of delivery with:
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Your order number
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Photos or videos clearly showing the issue
After reviewing your case, our team will assist you accordingly.
📧 Email:
📞 Contact Numbers:
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+91 70421 23613
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+91 80761 33601
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+32 497 904139 (Belgium)
5. Store Locations
India:
🏬 A-Plot No. 28, Next to Supreme Medicos, Behind MCD School, Street No. 9, Wazirabad, Delhi – 110084
🏬 B-239, Bahadurgarh Road, Azad Market, Near Sadar Bazar, Delhi – 110006
Belgium:
🏬 Brugge, 8000 Sint-Pieter, Zoutstraat 47, Bos2
6. Contact Us
For any queries or concerns regarding this policy, please reach out to us at:
Roshienterprises
📧 roshienteprises2020@gmail.com | oberoipreeti278@gmail.com
📞 +91 70421 23613 | +91 80761 33601 | +32 497 904139
🌐 https://roshienterprises.com/
